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FAQs

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Below are the most frequently asked about our services, pricing and office management. Want to know more? For questions about service or employment, please contact your local office. For more information, contact us.

I’m interested in working for you. How do I apply?

Please contact the office in your area to discuss employment opportunities. Each office will have different employment needs. The franchise owner or manager at that office can discuss any prequalifications for employment, application process, benefits and pay structure based on the position.

What is the difference between Knockout Cleaning and other commercial cleaning companies?

Knockout Cleaning makes office cleaning easy for you by managing all the details of employment, including filing all required state and federal paperwork and paying taxes. We make sure that we are at your Office on time. we constantly inspect quality of our workers to ensure that you are always getting freat cleaning service. We are also bonded and insured, so you are protected against theft, accidental breakage or accidents inside your home.

When you hire an franchise cleaning company, there are some important requirements to be aware of. Majority of the times larger commercial cleaning companies bid extremly low to get the contract. They then give they low bidded contract to their franchisee to clean. That franchisee then has to hire employees to clean that building. In the end the franchisee is making 1-2 percent profit if not in the hole. If the franshisee is losing money when given the contract then the cleaning will reflect. That franshisee is not going to care whether or not he retains the contract or not.

The difference with knockout cleaning is that we believe that we are the best cleaning company in town. We manage all our buildings personally. WE are locally owned. We have employees that are excited to work for Knockout Cleaning. We have minimal employee turnover because we are able to pay our employees good. We only bid what the true clean is in a proposal and we will never underbid just to gain a contract. Quality is important and in order to continue to give quality service we have to propose what is considered a true clean.

If you are a domestic employer and pay your employee in cash or off-the-books, you are liable for unpaid taxes. Furthermore, your employee is not contributing to their Social Security account and may have difficulty establishing credit.

What is the difference between Merry Maids and another cleaning service?

Merry Maids has more than 25 years of experience in professional residential cleaning. That’s our specialty. It’s what we do exclusively. We clean hundreds of thousands of homes across the United States and Canada, and even in other countries like the United Kingdom and Japan. All of us at Merry Maids understand that we must earn and keep your trust, and clean thoroughly and efficiently while respecting your individuality. We believe that and act on that.

What time will you be at my home?

If you would like us to be at your home at a specific time, we recommend that you sign up for service either at the beginning of the day or the end of the day. As we clean homes during the day, we often encounter things that delay our arrival at our next home, like traffic, or a customer who would like some additional help. For midday service, we give you a window of time for our arrival.

If I sign up for long-term service, will the same person be in my home each time?

We make every effort to ensure that one of the two team members who serves your home cleans during each visit. If a member of the team changes, our office staff contacts you beforehand to learn if you prefer someone other than your team cleans, or would rather change your scheduled day so your favorite team member can clean.

How many people will be in my home during each cleaning?

Typically, there will be two people in your home – a team captain and a team member. On rare occasions, there may be three people or one person. For example, if you need emergency help fast, the office staff may send three people to do the job. If your home is very small, one person may be able to complete the job quickly and thoroughly. We will work with you so you know how many people will be in your home. We respect that your home is private, and the trust you place in us by inviting us into your home.

Do you clean homes just once, or do you have to clean long-term?

While most of our customers prefer a weekly cleaning on a regularly scheduled day, we also clean homes every other week or less frequently. Even special occasions.

How do I know if there is an office in my area?

Visit the Merry Maids Locator and enter information to find an office that serves your area.

Your website says there is no office in my area, but I know there is one just a few miles away. Will that office come to my area?

Depending on several variables, that office may be able to help you. Give that office a call or send them an email and someone will be in touch to see if they can help you.

Can I just get a ballpark figure of how much it will cost to clean my home?

The office in your area may be able to give you a very wide range that takes into account all the possibilities of cleaning your home. However, that office can’t tell you where the price for cleaning will fall in that range sight unseen. Because every home is unique, we base our pricing on factors like clutter, pets and even your lifestyle, which affect the way we clean, so impact the price. That’s why we like to meet you at your home before giving you a price.

What are your rates?

Our pricing is completely individualized. Our more than 25 years of experience have helped us learn that every home is as unique as the people living there. We base our pricing on many factors, including the presence of pet hair, clutter and even your lifestyle. That is why we like to meet with you before quoting you a price. Please contact your local office for more information.

Do you have packages?

No, we completely individualize our cleaning. We use a proven system to clean thoroughly, consistently and efficiently. For a list of items we generally clean during a visit, please visit Our Cleaning. We also tailor our visit to your individual needs and your home’s cleaning requirements. Please contact your local office for more information.

Do you bring your own cleaning supplies, chemicals and equipment?

Yes, we bring everything we need to clean your home. You don’t have to provide a thing.